Terms & Conditions

1. Accommodation & rates are subject to the property’s availability at the time of received your written acceptance; blackout dates and surcharges may apply and is not included in this quotation unless otherwise specified.
2. All prices quoted are correct at the time of printing. In the event a service provider increases its prices and currency fluctuation during the course this package. Felda Travel reserves the right to increase the prices under this package.
3. In order to handle your reservation efficiently, please provide detailed information such as arrival/departure dates, flight details, number of rooms, room types, full name as per passport and age of children.
4. All confirmed bookings sent by Felda Travel are assumed by accepted by the customer. For cases when the requested service is not available, alternative services may be confirmed by Felda Travel.
5. Full payment must be made soon after confirmation has been made. A cancellation fee will apply in the event of cancellation of tour reservations after completion of deposit and / or full payment.
6. Not all hotel provide electric kettle and ironing facilities.
7. Not all hotels have rooms for 3 people. Therefore, extra bed will be added only on twin sharing rooms.
8. Felda Travel Sdn Bhd have no responsibility for any damage, loss, accident, sickness, injury or death that you or anyone else may suffer or incur arising out of the activities.
9. In the event a client is a “No Show”, no refund in full or in part will be given for services in the programmed not utilized.
10. Bank details:
Account Name: FELDA TRAVEL SDN BHD
Bank: Maybank Berhad (5642 1210 4395)